Most Frequent Questions
How can I return or exchange a product?
If you’re not fully satisfied with your order, you can request a return or exchange within 14 days of receiving your item. Please email us at info@tundraesports.com with your order number and reason for the return. Products must be unworn, unwashed, and in original condition.
The item I want is sold out! Will it come back?
Yes! All products in our сore line are part of our permanent collection and are restocked regularly.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us at info@tundraesports.com within a short window after ordering, we’ll do our best to help. Once the order is shipped, we’re unable to make changes or cancel it.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to follow your shipment's progress. If you haven’t received tracking info, contact us.
Do you ship internationally?
Yes, we ship worldwide! Shipping rates and delivery times will vary based on your location. Please be aware that international orders may be subject to local customs duties or taxes, which are the responsibility of the buyer. Please check your local regulations before placing an order.
What if I received a damaged or incorrect item?
We’re sorry! Please email us at info@tundraesports.com with your order number and a photo of the issue. We’ll make it right as quickly as possible.
Can I customize a jersey with my gamertag or name?
Personalized jerseys are not available at launch, but we’re working on it!
Can I contact the store about joining Tundra or partnerships?
The store support team is here to help with product and order-related issues only. For any business, partnership, or team-related inquiries, please visit our official website.